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This is an Incident Labs project. We’re interested in figuring out the best practices for incident management for software companies. We’re building Ovvy Insights, which combines your team's expertise with PagerDuty data to help you reduce toil and regain eng…
This is an Incident Labs project. We’re interested in figuring out the best practices for incident management for software companies. We're building Ovvy Insights, an analytics product on top of PagerDuty to gauge the human impact of on-call, now in private b…
This is an Incident Labs project, with new issues every two weeks (usually). We’re interested in figuring out the best practices for incident management for software companies. We also produce the Post-Incident Review, a zine focused on outages. If you use Pa…
This is an Incident Labs project, with new issues every two weeks (usually). We’re interested in figuring out the best practices for incident management for software companies. We also produce the Post-Incident Review, a zine focused on outages. If you use Pa…
Digging In DeeperCurious about how to move to a Safety-II approach? Read this paper that recommends embracing guided adaptability. (Hat tip to Jacob Scott)Want more on Safety-II? Watch Ryan Kitchens's SREcon talk, "How Did Things Go Right? Learning More from …
This is an Incident Labs project, with new issues every two weeks. We’re interested in figuring out the best practices for incident management for software companies. We also produce the Post-Incident Review, a zine focused on outages. If you use PagerDuty an…
This is an Incident Labs project, with new issues every two weeks. We’re interested in figuring out the best practices for incident management for software companies. We also produce the Post-Incident Review, a zine focused on outages. If you use PagerDuty an…
This is an Incident Labs project, with new issues every two weeks. We're interested in figuring out the best practices for incident management for software companies. We also produce the Post-Incident Review, a zine focused on outages. If you use PagerDuty an…